Family Health Services: FAQs

You first need to fill out our New Patient Packet. This can be downloaded from our Forms page or can be acquired at the office you would like to attend.

We would prefer that you schedule your appointment in advance, however, we do allow for walk-in appointments as they are available.

We accept Medicaid, Medicare, and most commercial insurances. We also offer a sliding fee scale for those uninsured or underinsured. Please visit our New Patient page to learn how the Sliding Fee Scale can assist you in affording quality, health care.

All self-pay patients are requested to make a monetary payment at the time of their office visit. Individuals may be setup on payment plans if needed.

In order for us to transfer your patient record from our medical records department, you will need fill out a records release found on our forms page.

A list of our Medical Services can be found here .

An appointment can be made by calling 419-502-2800. Please give 24 hours notice when cancelling or rescheduling appointments.

All refills on medications will be called to your pharmacy after 5:00 pm. Please do not call back to see if your refill has been called in. All prescriptions are called in within 24 – 48 hours.

It may take at least 30 days for the completion of disability forms as well as insurance forms and the actual transfer of records.

Yes, our policy is that once you have been away from our practices for over 3 years you must fill out a New Patient Packet and be seen as a new patient once again. You can find that information at our Forms page.

In order to receive treatment, minors must be accompanied by their parent/guardian or an individual who receives prior written approval from their parent/guardian. Please visit our Forms page to complete an Authorization for the Treatment of Minors.